Shipping Rates, Policy, Terms and Conditions:
Freshness Vape Co. only ships within Australia.
We only use Australia Post Express, all orders placed before 7.30am EST Mon-Fri will ship out that same day. Any order made after 7.30am or on a weekend/public holiday will be shipped out the next available business day. All orders are shipped with Express Post, we do not use regular post. Express postage takes 1-3 business days to arrive to your doorstep when we post it (longer for rural areas). Due to laws & regulations we are unable to ship to South Australia anymore.
Orders under $75 incur a flat postage rate of $9.95
Orders over $75 include free express postage
Signature on delivery for orders under $75 is an additional $2.95
Terms & Conditions:
If you the consumer choose not to select signature on delivery method for postage, you herby agree and accept Australia Post will leave your package at the shipping address supplied by you un-attended, you also agree and hereby accept that if your package shows it has been delivered on the Australia Post Website, Freshness Vape Co. cannot and will not be held accountable or liable for if your package goes missing/stolen and/or is damaged, you also agree you may not raise a dispute with PayPal for a refund due to a “no-show” package. Freshness Vape Co. uploads all tracking information to PayPal when shipping is prepared. If you do not feel comfortable having your package left un-attended it is recommended you select signature on delivery for an additional $2.95 if your order is under $75.00.
Please bear in mind we have NO CONTROL in delivery times, Australia Post may have delays with delivery of packages by up to 2 business days longer than usual during busy peak times and/or out rural areas.